Location

Wanni Fuga HQ, Lagos, Nigeria (In-house)

Employment Type

Full-Time, Permanent

Wanni Fuga is a contemporary fashion brand redefining femininity and timeless elegance. With ten years of delivering impeccable craftsmanship and innovative designs, we pride ourselves on creating pieces that celebrate individuality and empower the modern woman. Our vision extends beyond fashion - we are building a community that embraces creativity, authenticity, and luxury. 

We are looking for a Sales Associate to join our Flagship Store in Ikoyi. As the face of Wanni Fuga, you will play a vital role in delivering an exceptional shopping experience to our customers. This position requires a customer-focused individual who is passionate about fashion and committed to upholding our brand’s standards of excellence.

Key Responsibilities

• Customer Engagement
• Welcome and assist customers in the store, providing an excellence and personalised shopping environment.
• Build strong relationships with clients to foster loyalty and repeat customers.
• Educate customers on Wanni Fuga’s brand, craftsmanship, and product details.
• Sales and Target Achievement
• Meet and exceed individual and store sales targets by delivering excellent service and upselling products.
• Process transactions efficiently using the store’s Point of Sale (POS) system.
• Co-ordinate and participate in Store promotions and events to drive sales and customer engagement.
• Merchandising and Store Maintenance
• Maintain a clean, organised, and visually appealing store environment.
• Ensure that products are properly displayed, tagged, and restocked promptly.
• Monitor inventory levels and communicate restocking needs to the Inventory team.

Customer Relationship Management

• Collect customer feedback and communicate insights to the management team for continuous improvement.
• Maintain client records for follow-ups, special orders, and loyalty programs.

Team Collaboration

• Work collaboratively with store colleagues and management to create a cohesive and supportive team environment.
• Participate in team meetings and training sessions to stay updated on product knowledge and sales techniques.

BENEFITS

• Competitive salary (commensurate with experience).
• Opportunity to be part of a leading fashion brand with a decade of excellence.
• Casual dressing. 
• Collaborative and innovative work environment.